Privacy policy

PERSONAL DATA INFORMATION

Last revised: 25 May 2018.

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The data controller is TALLERES TECNOBÚS, S.L., with registered office at AVDA. VILLAROSA, 61, 29004 Málaga and with CIF: B-29.650.504

The contact details of TALLERES TECNOBÚS, S.L. are as follows:

– tecnobus-sl.com

– Telephone: 952 173 307

– E-mail: tecnobus@tecnobus.net

WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?

TALLERES TECNOBÚS, S.L. may collect the following personal information from users of the TALLERES TECNOBÚS, S.L. website through the corresponding forms: name, e-mail address, postal address and telephone number when the user visits the WEBSITE, contacts TALLERES TECNOBÚS, S.L. or participates in TALLERES TECNOBÚS, S.L. promotions or surveys.

In addition, TALLERES TECNOBÚS, S.L. collects all the information relating to your browsing on the WEBSITE and your interaction with the company.
All personal data collected by TALLERES TECNOBÚS, S.L. comes from the interested party, with the exception of contact data that may be provided by friends or family members:

– For participation in a promotion.

FOR WHAT PURPOSES DO WE PROCESS PERSONAL DATA?

The personal data of the interested party will be processed for the following purposes as applicable:

– To manage and send information about exclusive promotions, latest news and personalised information tailored to the profile, interests and needs of the data subject as a customer via email. The sending of this information will involve the creation of user profiles which consists of using personal data, as well as browsing information on the WEBSITE to evaluate certain aspects related to your personal preferences with the aim of offering you commercial communications adapted to your profile.

– The content, products or services will be personalised to the client in the communications according to their interests.

HOW LONG WILL WE KEEP THE DATA?

TALLERES TECNOBÚS, S.L. will keep personal data only for the period of time that is reasonably necessary taking into account the needs of responding to questions that arise or resolving problems, making improvements, activating its services and complying with the requirements of applicable legislation. This means that personal data may be kept for a reasonable period of time even after the data subject has stopped using the services of TALLERES TECNOBÚS, S.L. or has stopped using the WEBSITE. After this period, the personal data will be blocked from all TALLERES TECNOBÚS, S.L. systems.

WHAT LEGITIMISES US TO PROCESS THE DATA?

TALLERES TECNOBÚS, S.L. has the following legitimate grounds for processing personal data:

Consent
In relation to the following purposes, the legal basis for processing the personal data of the interested party will be the consent of the same, if it has been given:

– Management of the sending of information on exclusive promotions, latest news and personalised information adapted to the profile of the data subject.

Legitimate interest
In relation to the following purposes, the legal basis for processing the personal data of the interested party will be the legitimate interest of TALLERES TECNOBÚS, S.L.:

– The elaboration of profiles for the sending of information on exclusive promotions, latest news and personalised information adapted to the profile of the interested party.

– The sending of satisfaction surveys on the services used by TALLERES TECNOBÚS, S.L. customers in order to request their opinion and be able to improve them.

Our legitimate interest is to be able to guarantee that our WEBSITE remains secure, as well as to help TALLERES TECNOBÚS, S.L. to understand the needs, expectations and level of satisfaction of the users and, therefore, to improve the services offered. All these actions are carried out in order to improve the level of customer satisfaction and ensure a unique browsing and usage experience.

TO WHICH RECIPIENTS MAY WE COMMUNICATE THE DATA?

The personal data of the interested party may be transferred/communicated to the following recipients:

– Public Administrations and Bodies when so required by tax, labour, Social Security or any other applicable regulations.

– Companies in charge of data processing, such as suppliers that provide services to TALLERES TECNOBÚS, S.L. (Companies that send communications, etc.).

TALLERES TECNOBÚS, S.L. does not sell customer data to third parties under any circumstances.

HOW DO WE PROTECT PERSONAL DATA?

The WEB uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of avoiding unauthorised access to the data and guaranteeing its confidentiality. To achieve these purposes, the user accepts that TALLERES TECNOBÚS, S.L. obtains data for the purposes of the corresponding access control authentication.

TALLERES TECNOBÚS, S.L. declares that it has adopted all the technical and organisational measures necessary to guarantee the security and integrity of the personal data it processes, as well as to prevent their loss, alteration and/or access by unauthorised third parties.

WHAT ARE YOUR RIGHTS IN RELATION TO PERSONAL DATA?

You have the following rights which can be exercised via the e-mail address tecnobus@tecnobus.net.

In order to process the request, we may ask you to prove your identity.

Right of access: You have the right to obtain confirmation as to whether or not TALLERES TECNOBÚS, S.L. is processing personal data concerning you, as well as the right to access the personal data that TALLERES TECNOBÚS, S.L. holds about you.

Right of rectification: You have the right to request that TALLERES TECNOBÚS, S.L. rectify the personal data when they are inaccurate or complete them when they are incomplete.

Right of deletion/right to be forgotten: You may request that personal data be deleted when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

Right of restriction: You have the right to request the restriction of the processing of the data, in which case we will only retain the data for the purpose of exercising or defending claims.

Right of portability: You have the right to receive personal data in a structured, commonly used and machine-readable form and to transfer it to another controller where the processing is based on consent or a contract and is carried out by automated means.

Right of opposition: You may oppose the processing of your personal data based on the public or legitimate interest pursued by TALLERES TECNOBÚS, S.L., including profiling. In this case, TALLERES TECNOBÚS, S.L. will stop processing the data, except for legitimate reasons or for the exercise or defence of possible claims.

Automated individual decisions: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on you or significantly affects you in a similar way. However, it will not be possible to exercise this right if the decision is necessary for the conclusion or performance of a contract between you and TALLERES TECNOBÚS, S.L.; is authorised by the law applicable to TALLERES TECNOBÚS, S.L. provided that it establishes adequate measures to safeguard your rights, freedoms and legitimate interests; or is based on your explicit consent.

Right to file a complaint: You have the right to file a complaint with the Spanish Data Protection Agency.

In order to process the request, we may ask you to provide proof of your identity.

USE OF OUR WEBSITE

The user undertakes to make appropriate use of the contents of the website, being obliged to (i) provide truthful and accurate information about the data requested in the contact form, and keep them updated, every time you use the website; (ii) not to engage in illicit, illegal or contrary to good faith and public order; (iii) not to disseminate content or propaganda of a racist, xenophobic or discriminatory nature on the grounds of race, sex, ideology, religion or that in any way violates the morals, public order, fundamental rights, public freedoms, honour, privacy or image of third parties and, in general, current legislation; (iv) not to cause damage to the physical and logical systems of the Website, of the suppliers of TALLERES TECNOBÚS, S. L. or third parties, nor introduce or spread computer viruses or any other physical or logical systems on the network that may cause the aforementioned damage; (v) not to use the contents of the Web and the information contained therein to send advertising, or to send messages for any other commercial purpose, or to collect or store personal data of third parties; (vi) not to attempt to access and, where appropriate, use the e-mail accounts of other users and modify or manipulate their messages.

TALLERES TECNOBÚS, S.L. reserves the right to make any modifications it deems appropriate to its web site without prior notice. TALLERES TECNOBÚS, S.L. may remove or add both the contents and services provided through the web site and the way in which they are presented or located on the web site.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All intellectual and industrial property rights of the Web and its contents, including but not limited to images, sound, audio, video, designs, texts, graphics, logos, icons, colour combinations, structure, buttons, as well as software, commercial names, trademarks, works, illustrations, photographs or industrial drawings and any other signs susceptible of industrial and commercial use are the property and ownership of TALLERES TECNOBÚS, S.L. or of third party owners of the same who have duly authorised their inclusion on the Web.

The reproduction, distribution and public communication, including making available, of all or part of the contents of the Web, for commercial purposes, on any support and by any technical means, without the authorisation of TALLERES TECNOBÚS, S.L., is expressly prohibited.

The user undertakes to respect the intellectual and industrial property rights owned by TALLERES TECNOBÚS, S.L.. The user may use the Web and its contents for personal and private use. Any other use is prohibited and will require the user to obtain prior express written authorisation from TALLERES TECNOBÚS, S.L.. The user must refrain from deleting, altering, evading or manipulating any protection device or security system installed on the Web.

RESPONSIBILITY DERIVED FROM THE USE OF THE WEBSITE

TALLERES TECNOBÚS, S.L. accepts no liability, under any circumstances, for damages of any kind that may be caused by, but not limited to: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programmes in the contents, despite having adopted all the necessary technological measures to prevent this.
It is possible that the client’s website may redirect to the contents of third party websites. Given that the provider cannot always control the contents introduced by third parties on their websites, the provider assumes no liability whatsoever with respect to such contents. In any case, the provider states that it will immediately remove any content that could contravene national or international legislation, morality or public order, immediately removing the redirection to said website and informing the competent authorities of the content in question.

TALLERES TECNOBÚS, S.L. no se hace responsable de la información y contenidos almacenados, a título enunciativo pero no limitativo, en foros, chats, generadores de blogs, comentarios, redes sociales o cualquier otro medio que permita a terceros publicar contenidos de forma independiente en la Web. No obstante TALLERES TECNOBÚS, S.L. se pone a disposición de todos los usuarios, autoridades y fuerzas de seguridad, y colaborando de forma activa en la retirada o en su caso bloqueo de todos aquellos contenidos que pudieran afectar o contravenir la legislación nacional, o internacional, derechos de terceros o la moral y el orden público. En caso de que el usuario considere que existe en la Web algún contenido que pudiera ser susceptible de esta clasificación, se ruega lo notifique de forma inmediata al email de TALLERES TECNOBÚS, S.L. tecnobus@tecnobus.net
The website has been checked and tested to ensure that it functions correctly. In principle, it can be guaranteed to work correctly 24 hours a day, 7 days a week, all year round. However, TALLERES TECNOBÚS, S.L. does not rule out the possibility of the existence of certain programming errors, or the occurrence of force majeure, natural catastrophes, strikes or similar circumstances that make access to the Web impossible.
It is forbidden to introduce hyperlinks for commercial purposes in web pages not belonging to TALLERES TECNOBÚS, S.L. that allow access to the Web, without the prior consent of TALLERES TECNOBÚS, S.L.. TALLERES TECNOBÚS, S.L. is not responsible for the use or content of third party web pages that may link to tecnobus-sl.com.

USE OF COOKIES

WHAT ARE COOKIES AND HOW DO WE USE THEM?

TALLERES TECNOBÚS, S.L., on its own account or that of a third party contracted to provide measurement services, may use cookies when a user browses the Web. Cookies are files sent to the browser by means of a web server with the purpose of registering the user’s activities during their browsing time.

Through the use of cookies it is possible that the server where the Web is located, recognizes the web browser used by the user in order to make navigation easier, allowing, for example, access to users who have registered previously, access to areas, services, promotions or competitions reserved exclusively for them without having to register each time they visit. They are also used to measure audience and traffic parameters, monitor progress and number of entries.

Guarantees on the use of cookies

The cookies used by the website are only associated with anonymous users and their computer and do not in themselves provide personal data about users.

Some cookies are used by third parties (e.g. Google) to provide TALLERES TECNOBÚS, S.L. with data on the effectiveness of its promotions. In no case do the cookies collect personal information with which a specific user can be identified.

The cookies used on the Web are, in any case, of a temporary nature, with the sole purpose of making their subsequent transmission more efficient. None of the cookies used on the website will be valid for more than two years.

Users have the possibility of configuring their browser to be notified of the reception of cookies and to prevent their installation on their equipment.

By deleting or disabling TALLERES TECNOBÚS, S.L. cookies, the user is exposed to the risk of not being able to access certain functions of the Web.

In order to use the Web, it is not necessary for users to allow the installation of cookies, without prejudice to the fact that it is necessary for them to log in as such in each of the services whose provision requires prior registration or log in.

WHAT TYPES OF COOKIES DO WE USE?

We use different types of cookies:

Technical cookies: These allow the user to browse the website and use functionalities such as the shopping bag.

Analysis cookies: TALLERES TECNOBÚS, S.L. uses Google Analytics cookies to quantify the number of users visiting the website. These cookies make it possible to measure and analyse the way in which users browse the Web. This information allows TALLERES TECNOBÚS, S.L. to continuously improve its services and the shopping experience of the users of the Web. For more information, you can consult the Google Analytics privacy page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Personalisation cookies: When the user is browsing or shopping on the website, the website will remember their preferences (for example, their location or preferred language). Thanks to these cookies it is possible to offer a simpler, easier and more personalised browsing experience for users.

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Personalisation cookies: When the user is browsing or shopping on the website, the website will remember their preferences (for example, their location or preferred language). Thanks to these cookies it is possible to offer a simpler, easier and more personalised browsing experience for users.

Advertising cookies: These cookies are used to show relevant advertisements to users. They also limit the number of times each user views an advertisement and help TALLERES TECNOBÚS, S.L. to measure the effectiveness of its advertising campaigns. By browsing the Web, the user accepts that TALLERES TECNOBÚS, S.L. may download this type of cookies to their device and make queries when the user visits the TALLERES TECNOBÚS, S.L. Web in the future.

WHAT HAPPENS WITH LINKS TO OTHER WEBSITES?

The Web may contain links to other web sites with privacy policies different from those of TALLERES TECNOBÚS, S.L.. In this respect, TALLERES TECNOBÚS, S.L. is not responsible for the content or practices of the linked sites. TALLERES TECNOBÚS, S.L. recommends that web users review the privacy policy of any web site they may access through tecnobus-sl.com.

HOW DO WE COLLECT AND USE IP ADDRESSES?

Web servers may automatically detect the IP address and domain name used by users.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows the subsequent processing of the data in order to obtain purely statistical measurements that make it possible to know the number of visits made to the website, the order of visits, the access point, etc.

You can obtain more information on how to manage cookies in your browser by clicking on the following links:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
Internet Explorer: http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-10
Apple Safari: http://support.apple.com/kb/index?page=search&src=support_site.kbase.search&locale=en_US&q=cookies
Mozilla Firefox: http://support.mozilla.org/es/search?esab=a&q=cookies
Opera Browser: http://help.opera.com/Windows/11.50/es-ES/cookies.html