Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Chalange
King Long once again positions itself at the forefront of the passenger transport sector with the launch of its new C13HD High Tech model, a coach designed to meet the current demands of the most demanding operators and to become a benchmark in the premium segment.
This launch reinforces the brand’s commitment to innovation, efficiency and comfort—key factors in a market increasingly focused on service quality and the optimisation of operating costs.
A coach designed for high performance
The King Long C13HD High Tech stands as the flagship of the range, developed for discretionary services, long-distance routes and high-end operations. With a length of 13 metres and a height of 3.77 metres, it offers a balanced combination of capacity, road presence and aerodynamics.
It is powered by a Cummins X11 engine with 10.5 litres and 400 hp, renowned for its reliability, efficiency and performance, while also providing generous luggage compartment capacity—ideal for long-distance travel with large volumes of baggage.
Comfort and ergonomics focused on passengers and drivers
The interior of the C13HD High Tech has been carefully designed to deliver a superior travel experience. It features high-quality materials and an ergonomic driving position, focused on comfort and ease of use.
Key highlights include Fainsa Gala reclining seats with zero-position technology, significantly enhancing passenger comfort on long journeys. The overall interior concept clearly reflects the vehicle’s premium positioning within the passenger transport market.
Development tailored to the Spanish market
One of the most noteworthy aspects of this model is that its development involved direct collaboration with Spanish operators, allowing the vehicle to be adapted to the real needs of the national market. This joint effort has resulted in practical solutions, improved functionality and greater adaptability to different types of service.
Versatility and multiple configurations
The new C13HD High Tech will be available in two lengths, 13 metres and 12.35 metres, as well as with different rear-door configurations. This flexibility makes it easier to integrate into fleets with diverse operational profiles, from discretionary services to more specialised routes.
Arrival in Spain in 2026
The first units of this model are expected to arrive on the Spanish market in April 2026. King Long has already enabled a pre-registration system for operators interested in accessing the pre-sale and securing unit availability.
A key development for the sector and for Tecnobus
The introduction of vehicles such as the King Long C13HD High Tech represents a significant step forward in terms of technology, efficiency and technical requirements. At Tecnobus, as specialists in maintenance, repair and technical assistance for transport vehicles and high-performance engines, we closely monitor these developments to be fully prepared for the new demands that such models introduce.
Our experience with Cummins engines and advanced systems allows us to provide technical services tailored to the most modern fleets, reinforcing our commitment to reliability, safety and operational continuity for our customers.
What did
Tecnologia do
Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.
Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.
Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
